We highly recommend booking all appointments a few weeks in advance to ensure that you get an appointment for the date and time you desire. Our website displays the most up-to-date availability. Please note that we require a credit card and a deposit to reserve your appointment.

We offer good faith exams/consultations and in-depth skin analysis with one of our expert providers. We believe an informed client with realistic expectations will be most satisfied with our treatments and results. Our consultations include education about your unique skin type, a comprehensive discussion about all options available to you, both immediate and long-term, and a clear plan of action based on your individual goals. During this initial consultation with one of your partnered physician (MD), nurse practitioner (NP) or physician assistant (PA), there will be a tele-health consultation fee. This initial exam is good for one year to approve you to receive certain medical treatments at our clinic. If your medical history changes (i.e., you are diagnosed with a new medical condition, prescribed with new prescription medication, or surgery) within the same year of the initial exam, you must schedule a new good-faith exam with one of our providers to clear you for further treatments. Thus, another consultation fee will be collected and paid to our provider. This exam is crucial to ensure that your health or condition is at its optimal state to receive medical treatments without interfering with your existing medical history.

As a courtesy to our providers, all clients must provide a minimum of twenty-four (24) business hours notice should you need to cancel or reschedule an appointment. You will be charged the full cost of the scheduled appointment/service if an appointment is a no-show, canceled, and/or rescheduled less than twenty-four (24) business hours in advance. Since we are an appointment-only establishment, this policy can avoid disrupting other clients’ appointments or potential clients wishing to have services done but are unable to schedule since the room and time were reserved and allocated for the missed appointment.

Pricing for products and services is subject to change at any time. Once prepaid, you have up to 1 year to redeem the purchased service(s), assuming all terms have been met (i.e., there is no record of a no-show, last-minute cancellation, rescheduling, and/or have been approved by our provider to proceed with the medical treatments after the initial good faith exam). All purchases of products are final sales and cannot be returned or exchanged, despite it being new/unopened. This is to ensure the integrity of our products for consumer purchase. Please note: Services received and/or prepared IVs, vitamin injections, cosmetic injectables (botulinum toxins, dermal fillers), or any prepared treatment-related materials/services listed on our website cannot be refunded.

If a client’s credit or debit card or CareCredit has payment issues – chargebacks, fraud issues, etc.- we will refuse to accept them and will require payment in cash after services have been rendered. Please note, your initial deposit will be applied to the service and you will be responsible for any outstanding balance such as the good faith exam, add-ons, and/or remaining balance of the service(s).

For training courses, payments are non-refundable.

To ensure the safety of children and the enjoyment of all clients, we ask that parents or guardians make other arrangements for children while receiving their services. As a result, we will have to reschedule your appointment if there is a presence of a minor.

We have a No-Pets policy to prioritize our clients' and staff members' health and safety. Only service animals are permitted.

Your privacy is essential to us. The following outlines our privacy policy to help you understand how we collect, use, communicate, disclose, and use personal information.

Before or at the time of collecting personal information, we will identify the purposes for which information is collected. We will collect and use personal information solely to fulfill our specified purposes and for other compatible purposes. We will only retain personal information as long as necessary to fulfill the specified purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft and unauthorized access, disclosure, copying, use, or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

You can permanently disable your account and remove your information from our database at any time by sending an email to tony@hydrabeach.us. You may see what information is deleted and what we continue to store after the account is disabled in our privacy policy.
These terms remain in effect after your account is disabled.

We collect information automatically as you navigate the site or through our analytics providers. We may store usage information such as the type of device you use to access our Website, including IP address, device ID, the pages you visit or request, links clicked, referring sites, user interactions, and your search terms. We also derive your location from your IP address.

You agree to defend, indemnify and hold harmless the Company (HydraBeach), its affiliates, subsidiaries, and each of its and their respective directors, officers, shareholders, managers, employees, medical director, agents, partners, representatives, licensors, successors, and assigns (collectively, “Related Parties”) from any claim, demand, loss, award of damages, expense, or cost (including reasonable attorneys’ fees) that arises out of:

(a) Your use of, inability to use or access, or reliance on, the Platform or the Services, or any goods or services obtained therefrom;
(b) Your provision or receipt of a Treatment;
(c) Your travel in connection with the provision or receipt of a Treatment;
(d) Your interaction with any other User;
(e) Any claim that you violated any provision, term, condition, covenant, warranty, or representation in this Agreement;
(f) Any violation of this Agreement by you or any other person using your User Account, whether or not such usage is expressly authorized by you;
(g) Any harm to person or property resulting from your acts or omissions, whether such acts are intentional, negligent, or otherwise;
(h) The Company’s use, disclosure, or preservation of User Content; or
(i) Your violation of any rights of another, including intellectual property rights.